Question 1

What is xipics?

Accepted Answer

xipics is a creative platform for AI-generated images, video, audio and character chat. Everything runs on our own infrastructure, so you can create straight from a text prompt — no external tools or accounts needed.

Question 2

How do I create my first generation?

Accepted Answer

Open the Playground, type a short description of what you want to see (for example 'a sunset over the mountains'), pick a style, and hit Generate. Your result is ready in moments and saved to your gallery automatically.

Question 3

What makes a good prompt?

Accepted Answer

Be specific and descriptive. Mention the style, colours, lighting and mood you're after — for example 'a golden retriever in a sunny garden, photorealistic, soft natural light'. The more detail you give, the closer the result.

Question 4

Do I need any technical knowledge?

Accepted Answer

Not at all. If you can describe an idea in a sentence, you can use xipics. We also provide templates and examples to help you get started.

Question 5

Can I use xipics on mobile?

Accepted Answer

Yes. The platform is fully responsive and works well on phones and tablets.

Question 6

How do I create an account?

Accepted Answer

Sign up with your email, or continue with Google or Discord for a faster start. Once you're in, you'll receive some free credits so you can try things out right away.

Question 7

Can I change my username or email?

Accepted Answer

Yes. You can update your username, email and profile picture in your account settings. Email changes require a quick verification for security.

Question 8

How do I delete my account?

Accepted Answer

You can request account deletion from your settings. This is permanent and removes your data, so reach out to support first if you're unsure.

Question 9

How do credits work?

Accepted Answer

Generations are paid for with credits. You start with free credits to explore, and you can top up with credit packs whenever you need more.

Question 10

What payment methods do you accept?

Accepted Answer

We support a wide range of payment options, and the exact methods available vary from country to country. You can also top up using gift cards from our gift card partners, who cover many additional ways to pay.

Question 11

Can I get a refund?

Accepted Answer

As a rule, we can only issue a refund when no credits from the purchase have been used yet. That said, we're always happy to look at your situation individually — please reach out through our contact form and we'll review your case.

Question 12

What content is not allowed?

Accepted Answer

Illegal content, anything involving minors, and content that breaks our guidelines is strictly prohibited and removed. Please see our Content Policy for the full details.

Question 13

Can I use my creations commercially?

Accepted Answer

Usage rights depend on your plan and how the content was made. Please check our Terms of Service for the details before using anything commercially.

Question 14

How does the creator system work?

Accepted Answer

As a creator you can publish your work on xipics — images, characters and more — and build an audience. When your fans enjoy and support your content, you earn credits. Those earned credits can be cashed out at $5.50 per 1.000 credits once you reach the payout threshold. It's a simple, transparent way to turn your creativity into income.

Question 15

Is there an affiliate program?

Accepted Answer

Yes. You can earn a commission of up to 30% on the credit purchases of users you refer. Apply through our Partner Program page and we'll review your application.

Question 16

Do you offer API or white-label access?

Accepted Answer

We're open to API and white-label partnerships on a case-by-case basis. Get in touch through our contact page and tell us what you have in mind.

Frequently Asked Questions